Troubleshooting

How to improve scene, clothing, pose, and character adherence when an image completes but does not match the request or chat context.

Checks for an image that stays pending, never appears, or shows in one location but not another, without repeating paid generations too quickly.

Checks for a memory that exists but is not recalled, including companion identity, private versus shared scope, Smart Mode, conflicts, and chat history.

How to confirm whether a new memory was created, allow background extraction time, check notifications and conflicts, and preserve the chat.

How to check SMS versus Paragraph mode, reset a short-reply pattern safely, improve input, and preserve chat branches before Time Travel.

How to identify a response loop, redirect the scene, check memory, compare a clean chat, and use Time Travel without losing useful history.

Checks for the official site, original sign-in method, wrong-account access, email problems, cached sessions, and paid access that appears missing.

Low-risk checks for a disabled Send button, pending messages, failed retries, long input, one-chat failures, and partial responses.

A safe first-response checklist for separating browser, account, chat, media, Moments, and service problems without deleting useful data.