Quick answer: Confirm that the intended Persona is active in the affected chat and that its name and About Me fields contain the identity you expect. Then compare a new chat. Old conversation context and saved memory can override or conflict with a correctly selected Persona.
Confirm activation and usable Persona details
Open the Personas page, select the intended profile, and verify the name and About Me content. Keep the description clear and internally consistent. A Persona defines who you are; it does not replace the companion’s own personality or all saved memory.
If the output only uses the wrong name or pronouns, use the focused identity guide.
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Test the Persona without rebuilding it
- Confirm the active Persona in the affected chat.
- Send one simple question that requires Persona context.
- Check memory for conflicting user identity.
- Open a new chat with the same Persona.
- For group chat, confirm each companion’s memory scope and the available Persona behavior.
Do not delete the Persona before a clean comparison. That removes useful evidence and may not address old chat context.
Separate chat-history problems from Persona problems
If the new chat uses the Persona correctly, the old branch is likely steering the output. If every chat ignores it, inspect the Persona fields and account state. If only group chat fails, follow the group-chat diagnostic because group configuration differs from one-to-one chats.
Browse the SecretOpedia’s Secrets AI Persona resources. The the Secrets AI review of Personas and personalization provides wider context on Personas, memory, and tier access.
Report a reproducible Persona failure
Provide the Persona name, affected companion, one-to-one or group chat, memory scope, browser, time, and a short redacted example. Avoid sending unrelated sensitive backstory.
The changelog has previously noted Persona handling and custom-character personality fixes. Those entries are context, not proof of a current incident.
Sources checked July 12, 2026: Personas, Group Chats, Memory System, Changelog, Tips & Tricks.
