Quick answer: Joining the Discord server alone is not the same as linking accounts. Complete the official Discord integration, confirm the correct Secrets AI account, and check whether the one-time welcome reward was already claimed.
Confirm the integration completed
Open the Discord integration page while signed in to the intended Secrets AI account. Authorize the correct Discord account and return to the site for confirmation. The official guide says one Discord account can link to one Secrets AI account.
AI Video Gallery
A preview of selected portrait videos and AI character images.
Check the common reward conditions
- Verify the linked Secrets AI email.
- Verify the linked Discord identity.
- Confirm OAuth permission was accepted.
- Check whether the reward was claimed on another account.
- Refresh the Moments balance once.
- Allow a short synchronization period before unlinking or repeating the flow.
The official Discord guide describes a one-time 100-Moment welcome bonus, so a previous successful link can explain why another bonus is not issued.
Separate bonus failure from a general balance issue
If purchased or subscription Moments are also wrong, use the general balance guide. If the link appears attached to the wrong site account, verify identity through the login and account guide. If the Discord link fails entirely, save the OAuth error and avoid repeatedly authorizing different accounts.
The SecretOpedia’s Secrets AI Discord and Moments guides includes billing and account diagnostics. Our the Secrets AI review of Moments and subscription value gives broader context on how the bonus fits into the overall credit system.
Open a Discord support ticket with linked-account evidence
The official support guidance recommends linking the account and opening a ticket in the support channel. Provide the Secrets AI account email, Discord username, link time, visible integration status, and balance screenshot.
Do not share Discord recovery codes, Secrets AI passwords, or payment credentials.
Sources checked July 12, 2026: Discord Integration, Moments & Payments, Tips & Tricks, Changelog.
