Quick answer: Use this guide when a new fact never appears in the memory panel. Memory saving now runs in the background, so the companion saying it remembers something is not proof that an entry was created. Check the panel after a clear, single fact and allow reasonable processing time.
Confirm that no entry was created
Open the memory panel instead of relying on the conversation wording. Search for the fact and inspect the correct companion and scope. Automatic extraction can happen without an in-chat confirmation, and memory notifications may appear separately. The changelog also notes that new memories no longer need to appear inside the chat itself, so the panel and notification are the reliable places to verify creation.
If the entry exists but the companion ignores it, switch to the recall and scope checks.
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Use one clean saving test
- State one specific, stable fact in a normal sentence.
- Ask the companion to remember it once.
- Continue briefly so background processing can complete.
- Open the memory panel and search for the fact.
- Check whether a Memory Change Request needs approval.
- Repeat only in a new test chat if the first result remains unclear.
Avoid sending several conflicting versions. The memory system may propose an update instead of creating a duplicate entry.
Check scope, duplicate handling, and historical symptoms
A fact saved to a private chat will not automatically appear in another private chat. A request to remember a temporary scene detail may also be treated differently from a stable personal fact. Use a neutral, durable test fact rather than a rapidly changing roleplay detail when diagnosing saving. A shared Memory Group must be assigned to both chats. If duplicate or incorrect entries are appearing, use the memory cleanup guide rather than repeatedly requesting another save.
Earlier changelog entries include extraction timing, duplicate entries, save conflicts, and memories disappearing after category changes. Treat those as historical patterns, not confirmation of a current incident.
Keep the source conversation and escalate carefully
Deleting a private chat can delete its private memories, and Time Travel can remove memories created from the deleted branch. Preserve the source chat while support investigates.
Return to the SecretOpedia’s Secrets AI memory-saving resources for related memory guides. The the research-based Secrets AI memory review provides broader context on memory access and current plan differences. Send support the exact fact, time, companion, scope, and screenshots of the panel—not a password or unrelated private content.
Sources checked July 12, 2026: Memory System, Multiple Chats, Time Travel, Changelog, Tips & Tricks.
